SMR - Journal of Service Management Research

SMR Volume 6 (2022) Issue 4
Partial access
  • Chapter Expand | Collapse Authors Pages
  • 215 - 215
  • Eva Böhm, Andreas Eggert, Ina Garnefeld, Hartmut H. Holzmüller, Tobias Schaefers, Lena Steinhoff, David M. Woisetschläger 216 - 231 Download PDF file for chapter "  Exploring the Customer Journey of Voice Commerce: A Research Agenda"
  • Lea Kocheise, Marion Büttgen 232 - 244
  • Silvia Gliem 245 - 261
  • Stéphanie Ernens, Cécile Delcourt, Laurence Dessart, Lisa Baiwir 262 - 274